Delivery Service
Free Delivery for all orders over $75.00
We've beefed up our free delivery offering. Now, you can order knowing that you'll get free delivery for all orders over $75.00
Delivery Options
We deliver Australia wide using a combination of Australia Post and trackable courier services. The method of delivery chosen is the fastest, safest route possible. All orders will require signature on delivery unless authority to leave is specified in the checkout.
We understand that many people are not home during business hours, and in that case suggest having your order sent to a business address, or please give us Authority to leave in the checkout.
If we send item by Australia Post and you are not home at the time of delivery, your parcel will be taken to the nearest Post Office for collection and a card will be left in your mailbox to alert you to this. If your parcel is delivered by a courier their card will give you a number to call in order to organise an alternative re-delivery time, free of charge. Parcels will be delivered on weekdays only, we are unable to deliver on a weekend.
Delivery to Australian Metrapolitan cities and areas is 2-5 business days
Fast Dispatch
That's right - we're giving you priority. We've partnered with the fastest shipping companies out there to ensure that your orders through our SalonOnline webiste are always the first to be packed and sent.
Authority to Leave
At the checkout page of the website you can give 'Authority to leave' if it is a bulky parcel and if there will be no-one available to sign for the package.
If customers select not to have 'Authority to leave'their order without a signature and it is a bulky parcel that requires an alternate courier service other than Australia Post and no-one is at the chosen delivery address to sign for the parcel when it arrives, then a redelivery will need to be attempted. Unfortunately, the cost of redelivery by our courier company is $20.00 and this fee will be passed on to the customer should this occur.
If you authorise 'Authority to leave' at the Checkout, give clear instructions of where to leave your parcel and the courier will do their best to follow these instructions. If the courier deems the authority to leave as an unsafe area to leave the parcel they may leave a card and return the parcel to the depot.
If 'Authority to leave' is authorised and the parcel is left by the courier, we hold no responsibility if the parcel then goes missing from the shipping address, selection of authority to leave is deemed as a signature of the recipient.
Big & Bulky Delivery
Big and bulky items, such as salon furniture, require extra handling and take longer to transport to all parts of Australia. Because of this, additional delivery fees apply to all products classified as Big and Bulky.